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Shipping Information

Prime Protection means your order arrives in perfect condition.
To ensure that your order arrives at its destination in perfect condition, it's shipped using exclusive Protection packaging. All meats are individually shrink-wrapped, then frozen fresh to lock in all the natural juices and flavor. The meats are packed in a metalic insulated container with gel ice packs to ensure safe delivery. Finally, the container is placed in a heavy-duty corrugated box for an additional layer of protection. It's the best way to ensure that every order is delivered in perfect condition.
Overnight Delivery Only *via Fed Ex for safest delivery
Delivery service is 1 day, plus 1 day for processing (total of 2 business days).

Holiday Delivery Information

We make every effort to ship orders within 24 hours. All orders are shipped by Fed Ex to ensure the product arrives in wholesome condition. For shipments that need to arrive between December 9th and December 25th, the following rules apply:

  We will guarantee delivery within 5 business days of receipt of your order but cannot guarantee delivery on a specific day.

2   The last day to order for guaranteed holiday delivery (before December 25th) is December 18.

3   All shipments require a street address (sorry, no PO boxes). Damage due to incorrect or incomplete shipping addresses voids our guarantee. Please be sure to double-check all addresses. Recipient shall be there on the date the delivery is to arrive. We will not be responsible for spoiled products due to the above requirements.


A special note about your meat order: Although the gel packs may be soft, if your order is cool to the touch, then your order is fine. Please place in the refrigerator as soon as opening.


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